About Us

Last updated: August 26, 2026

OTOOR USA LLC is a New Jersey-based fragrance retailer serving customers through www.otoorusa.com.

We offer a curated selection of designer, Arabic, Middle Eastern, and niche fragrances for women and men, along with gift sets, perfume oils, body sprays, and other fragrance products.

Our goal is to provide a clear, reliable, and convenient way to shop for fragrances online. We focus on accurate product information, transparent pricing, secure checkout, careful order preparation, and responsive customer service.

Our Commitment to Authenticity

OTOOR USA sells 100% authentic fragrance products. We do not knowingly sell non-genuine or counterfeit products.

We source inventory through established distributors and wholesale suppliers and maintain purchase documentation and supplier records for inventory acquired for resale.

Product packaging and presentation may vary when manufacturers update bottle designs, labels, outer packaging, or other presentation details. Manufacturer changes may occur over time and do not necessarily indicate a different or defective product.

If you have a question or concern about a product purchased from OTOOR USA, contact Customer Support so that we can review it.

Our Fragrance Selection

Our store offers products from a variety of international fragrance houses and brands, including designer, Arabic, Middle Eastern, and niche collections.

We regularly update our selection as new fragrances become available and inventory changes. Products displayed on our website represent our current online offerings, and availability may change at any time.

Transparent Shopping

We believe customers should know who they are purchasing from and have clear information before placing an order.

We work to keep our:

• Product descriptions accurate and up to date
• Prices and availability clearly displayed
• Shipping information easy to understand
• Return and refund policies accessible
• Business and customer-service information easy to find

Our current Shipping Policy, Return & Refund Policy, Privacy Policy, and Terms of Service are available through the Customer Care links on our website.

Based in New Jersey

OTOOR USA LLC operates from New Jersey and ships to eligible U.S. destinations for which an available shipping service is displayed at checkout.

Shipping availability may vary by destination, product type, carrier requirements, package characteristics, and transportation restrictions.

For current business contact information, support hours, and location details, review our Contact Us page.

Customer Support: support@otoorusa.com
Phone: +1 862-882-1619

Independent Retailer Notice

OTOOR USA LLC is an independent fragrance retailer.

All brand names, trademarks, logos, product names, packaging, and other intellectual property displayed on OTOORUSA.com belong to their respective owners.

Unless expressly stated otherwise, the sale or display of a brand's products on OTOORUSA.com does not imply that OTOOR USA LLC is affiliated with, sponsored by, endorsed by, or an authorized distributor or retailer of that brand.

Our Locations

Registered Business Address

OTOOR USA LLC
72 Struyk Ave, 1st Floor
Prospect Park, NJ 07508
United States

Warehouse & Fulfillment Location

OTOOR USA
7001 Anpesil Drive, Gate 5, Unit C5
North Bergen, NJ 07047
United States

This location is used for warehouse operations, inventory handling, order preparation, and fulfillment.